After Sales Service Specialist at Hiredas - Ahmedabad, Gujarat After Sales Service Specialist - Hiredas

After Sales Service Specialist

Hiredas

Location: Ahmedabad, Gujarat, India

Category: Customer Success

Salary: 300,000 - 500,000 INR / yearly

Full-time

Job Description

Join our team in Ahmedabad as an After Sales Service Specialist. You will be responsible for managing customer relationships, troubleshooting technical issues, and ensuring customer satisfaction.

Responsibilities

  • Manage customer relationships and provide after-sales support
  • Troubleshoot technical issues related to solar products
  • Coordinate with sales and service teams for customer queries
  • Oversee warranty claims and process them accurately
  • Analyze service data and provide insights for improvement
  • Stay updated with industry trends in solar technology

Qualifications

  • Proficiency in customer relationship management software
  • Strong product lifecycle management skills
  • Technical troubleshooting expertise
  • Experience in warranty management
  • Proficiency in Salesforce
  • Outstanding communication and analytical skills
  • Competence in Microsoft Office Suite

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